Email bounces — the pesky phenomenon that happens when email messages cannot be delivered to a recipient’s email address. They can be a source of much grief – blood, sweat, tears, curses… high email bounce rates can definitely throw off your groove.
If you’ve been keeping up with the blog in the last few months, you’ve probably noticed us talk about email bounces and email bounce rates a lot. These are negative metrics that senders face every day, so we figured it would be good to give a little insight into them. There are two types of bounces: soft bounces and hard bounces.
We’ve talked a lot about email bounces and email bounce rates as a whole in the past before, but we’ve really only ever dipped our toes into the different types of bounces — hard bounces and soft bounces. Why is that? Well, they’re the smaller components that makeup more complex deliverability issues. A cog in the wheel, a fruit in the basket, a piece of the pie, or whatever other metaphor floats your boat.
Email bounces — the pesky phenomenon that happens when email messages cannot be delivered to a recipient’s email address. They can be a source of much grief – blood, sweat, tears, curses… high email bounce rates can definitely throw off your groove.
Oh, the elusive email bounce rate, the bane of email marketers everywhere. Everyone is eager to crack the code of email bounces and say what the ideal rate should be for any given sender. It’s easy to understand why given that you want your emails to land in the inbox and have great deliverability. More bounces mean fewer emails in the inbox, and that leaves just about any sender diving deep into their analytics to figure out what went wrong.
There’s a lot going on at Mailgun, so we thought we would start publishing a list of updates each week, with the new features, bug fixes and improvements we’ve made.
This blog was written by Roy Young. Roy a Ruby developer honing his skills at Tealeaf Academy. Ah, the “users” table.
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